At Australian Dog Grooming School, we understand that circumstances can change. Ascourse places are limited and significant planning is required for each intake, the followingpolicy applies.Intensive Courses & Upskill SessionsCourse TransfersChanges requested more than 6 weeks before the course commencement date will incur a $250 administration fee.Changes requested between 4 and 6 weeks before the course commencement date will incur a $250 administration fee, plus a $100 late notice fee.Course CancellationsCancellations requested within 4 weeks of the course commencement date will incur a $500 administration fee, are non-refundable are not eligible for rescheduling. DIY & Private / Advanced TrainingChanges or cancellations requested more than 2 weeks before the scheduled session will incur a 10% administration fee.Cancellations requested within 2 weeks of the scheduled session are non- refundable and the session will not be rescheduled.

If you believe you are unable to attend or complete your course due to an illness and need to have your course dates rescheduled, please email our admin team at admin@australiandoggroomingschool.com.au to discuss your potential options. Each case is assessed individually based on the situation and documentation is mandatory for assessment of the situation. If you are approved to change dates due to your circumstances, an admin fee of $250 will be charged for each day that is missed that needs to be rescheduled into a new course. Your rescheduled days will be issued based on course availability, which could be anywhere from 2 - 6 months wait. If you decide you do not want to attend the new course dates, your deposit is not refundable.COVID-19: If you fall ill with Covid-19, we will require proof of a positive PCR test or registration of your RAT test with the Department of Health.